To turn off or disable cache mode, follow these steps:Ĭlick File > Account Settings > Account SettingsClick Exchange or Microsoft 365, and then click ChangeIt will open the Exchange account settings.Uncheck the option that says Use Cached Exchange Mode to download email to an Outlook data fileClick on the More Settings button, and switch to the Advanced TabUncheck the following optionsUse Cached Exchange ModeUncheck Download FoldersApply the changes.Close Outlook and restart. If the cache has become stale or is not updating, then it can be why you cannot see the Microsoft 365 groups. It helps when you quickly want to access your data.

The mode keeps copies of your mailbox and message groups on your PC. Outlook also has a built-in cache mode for Exchange accounts like any other software. You can be the admin or owner of the group, but when you add your account to it, it becomes available in Outlook. In Microsoft 365, owners and members are treated differently. Only when you do that, the group is visible in Outlook.

1] Check if you are a group member #Įven if you are the creator of the Microsoft 365 group, you need to add yourself to the group. You will need to have enough permission to run the PowerShell command. Microsoft 365 Groups not visible in Outlook Client or On The Web #įollow these suggestions to make the Microsoft 365 groups visible on the web or client. Since the default setting is false, the groups are not visible. Added to this, users cannot search or browser based on the name or nor can they find it using the discover option. The group is not visible on the left-hand navigation or the global address list (GAL). The problem is that there is no switch on the interface that can enable and disable it. Why are Microsoft 365 groups not visible in Outlook? #

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